At Vital Fit Track, we are pleased to offer FREE standard shipping on every order.
Can I track my order?
Yes! Once your order has been dispatched, you will receive a confirmation email containing your tracking number and link. Please allow up to 48 hours for the tracking information to update. You can also Track Your Order Here.
Will I have to pay customs duties and taxes?
Orders shipped internationally may be subject to import duties and taxes upon arrival in your destination country. These charges are the responsibility of the recipient. For specific details, please check with your local customs office.
What happens if my order is lost, damaged, or stolen?
We inspect all products thoroughly prior to dispatch to ensure top quality. While Vital Fit Track is not directly responsible for carrier damage, lost shipments, stolen packages, or customer-entered address errors, we are always here to help.
If your item arrives damaged or goes missing in transit:
- Contact the shipping carrier directly to file a claim.
- Reach out to our team at [email protected]—we’ll happily assist you through the process!